Bug tracking tools:
Why use them and how to pick one

Software testing is as old as testing. As software got complex, it became impossible to memorise all issues and bugs long ago. Many companies turned to Excel spreadsheets, but are they the answer?

Smart defect & bug tracking

Dedicated bug tracking tools are a much better option for all your QA needs. Here’s why

1

Data Retention

Bug tracking systems are not prone to the human factor or subject to the single point of failure. You will not lose years of QA data because somebody accidentally crushed a USB stick with office chair wheels

2

Reusability

Defect trackers increase the efficiency of your QA by reducing redundant effort. You could always copy-paste tests from old Excel sheets to the new ones, but this is in itself quite a lot of redundant effort

3

Visibility

Marking testing progress in offline spreadsheets is rather covert. You don’t really know what individual specialist is working on or the overall progress on the scope. Centralised testing hub solves that

4

Resolution

Perhaps most importantly, bug tracking systems help you get things done. Every defect should meet an end, whether it is moving to the Closed column on a board or getting Rejected by the devs

QA value for everyone

All parties benefit from using superior bug tracking tools instead of non-specialized solutions

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Upper Management

The value here is simple: defect & bug tracking tools save money. Properly conducted testing helps detect bugs before end-users face them. Modern software helps get things done at large scale, so mistakes get costly

The value here is simple: defect & bug tracking tools save money. Properly conducted testing helps detect bugs before end-users face them. Modern software helps get things done at large scale, so mistakes get costly

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Project Managers

Defect tracking tools help the project manager assess risks and adjust the predictions. They also aid in managing the workload and illustrating to stakeholders what issues can be solved when

Defect tracking tools help the project manager assess risks and adjust the predictions. They also aid in managing the workload and illustrating to stakeholders what issues can be solved when

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Testers

QA specialists enjoy reusability: they spend less time on repetitive tasks and get the freedom for exploratory testing. QA managers appreciate centralised progress tracking and simplified reporting

QA specialists enjoy reusability: they spend less time on repetitive tasks and get the freedom for exploratory testing. QA managers appreciate centralised progress tracking and simplified reporting

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Developers

As the people solving defects, developers can too benefit from sensible bug tracking tools. Well-organised bug reports in a modern tool reduce the hassle of fixing problems discovered in old code

As the people solving defects, developers can too benefit from sensible bug tracking tools. Well-organised bug reports in a modern tool reduce the hassle of fixing problems discovered in old code

Best bug trackers features

Here’s what you should look for in a top tier bug tracker software

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Smooth bug
reporting

Bug reports are the bread and butter of QA. You should look for solutions that make it easy to submit a bug, but also have some depth to bug reports. Adding screenshots, detailing reproduction steps, and notifying team members are some of the essentials

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Scalable test
coverage

With new projects, QA specialists start small while shooting for the moon. You need to cover as many use cases as feasible to detect bugs early. This requires (a) robust foundation to handle thousands of tests; (b) test scenarios to chain tests

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Automated testing
options

Done correctly, automated QA helps you achieve more while committing less. Some solutions come with built-in automation functionality. Others let you connect third-party tools, such as Selenium, and store test reports alongside manual tests

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Reporting
functionality

QA teams may not be big, but smooth operations often ride on them. Diving into how testing is going, however, can be rough for non-tech people. A respectable bug reporting tool should enable both high-level and low-level overviews, as well as some visualisation

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Dev-friendly project
integration

In many cases, a defect tracking tool runs in parallel with the dev’s issue tracker. Sometimes, you are encouraged to move both devs and QA to one tool. A flexible approach is preferable: let everyone use their favourite tool, but also connect them

image

Collaborative work

Since everyone uses one QA tool, you should be able to work in it together. Some sort of discussion functionality will help transparency. The ability to share individual workflows saves time and money, especially if you run multiple projects

image

Smooth bug
reporting

Bug reports are the bread and butter of QA. You should look for solutions that make it easy to submit a bug, but also have some depth to bug reports. Adding screenshots, detailing reproduction steps, and notifying team members are some of the essentials

image

Scalable test
coverage

With new projects, QA specialists start small while shooting for the moon. You need to cover as many use cases as feasible to detect bugs early. This requires (a) robust foundation to handle thousands of tests; (b) test scenarios to chain tests

image

Automated testing
options

Done correctly, automated QA helps you achieve more while committing less. Some solutions come with built-in automation functionality. Others let you connect third-party tools, such as Selenium, and store test reports alongside manual tests

image

Reporting
functionality

QA teams may not be big, but smooth operations often ride on them. Diving into how testing is going, however, can be rough for non-tech people. A respectable bug reporting tool should enable both high-level and low-level overviews, as well as some visualisation

image

Dev-friendly project
integration

In many cases, a defect tracking tool runs in parallel with the dev’s issue tracker. Sometimes, you are encouraged to move both devs and QA to one tool. A flexible approach is preferable: let everyone use their favourite tool, but also connect them

image

Collaborative work

Since everyone uses one QA tool, you should be able to work in it together. Some sort of discussion functionality will help transparency. The ability to share individual workflows saves time and money, especially if you run multiple projects

Speed up releases with aqua

Start taking full advantage of your opportunities with the help of aqua

Why choose aqua as your bug
tracker software

1

Efficient bug
reporting

Should anyone find a defect, they can make a ticket in five clicks. The bug reporting flow for QA specialists saves time, too. They can file a defect while executing a test and then carry on with the next test steps. Devs will also have an easier time solving the issue

aqua test case editor
2

Resilient testing
infrastructure

aqua is built to handle large testing endeavours. We have clients with over a million test cases. You can have hundreds of users execute them. Even if this results in terabytes of test data, aqua won’t crumble or even slow down

Data records in test management tool aqua
3

Automation agents

aqua has out-of-the-box integrations with leading test automation solutions, such as Selenium, Jenkins, Ranorex, and JMeter. You can also connect any other tool to aqua through our extensively documented REST API. We have specialists to help you there

Out-of-the-box and custom integrations with aqua
4

Report wizard &
dashboards

aqua’s report wizard helps you demonstrate progress in the level of detail that you need. The reports can then easily be shared within aqua or externally. We also have real-time dashboards with KPI alerts for a quick look at how things are progressing

reporting with aqua
5

aqua+JIRA
integrations

Link individual aqua test cases to JIRA issues, create issues for JIRA in aqua, and even execute aqua test cases within Jira. You can go further and set up a real-time two-way link between your JIRA and aqua projects

aqua + jira integrations
6

Working together

aqua embraces the team aspect of bug tracking. You can discuss issues right under the ticket or nudge team members via their email. Everyone can share custom filters and filter presets (Views) that they use to navigate the project

Try it yourself — 30-day trial

More than a bug
reporting tool

aqua is an Application Lifecycle Management solution. You can use it for all stages of your project

Planning, development, and testing in one tool

Trusted by

Our clients speak for us

Companies that want to keep up with digital change trust in aqua

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“I was surprised to find such a comprehensive and mature tool for test management in the German market not having taken it seriously beforehand.”

Jörg Großmann, Head of Development, Bank 11
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“The reporting is meaningful and provides a good basis for decisions. After the employees have used aqua, they recognize the added value very quickly.”

Thomas Haeske, Head of Organisation/IT, Berlin Hyp
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“The aqua support and development team is a reliable partner for the implementation of the customer requirements of the KBA.”

Jörn-Hendrick Sörensen, Test Manager, KBA
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“Manual test cases are easily automated with aqua. Seamless integration with test automation tools helps here.”

Dennis Seidel, QA Specialist, megapharm
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“Designing parameterizable and modular test cases means a very slim structure, enables a high reusability and accelerates creation of new tests.”

Slavcho Mavrodiev, Head of Software Development, CREM SOLUTIONS

Migration

Moving to aqua takes 1 day on average. We have our own migration tool to make the process smooth, secure, and cost effective

Even millions of items can be moved to aqua without hassle

Pricing

We offer three tiers of aqua plus free Basic licences to any of the tiers. All tiers are available in Cloud and On-Premise

Let’s talk how aqua will help your business