TMS
Best practices Management Agile
12 mins read
April 6, 2024

Why does your QA team need a professional Test Management System?

Ben from Company X has always assumed he can manage QA without a Test Management System (TMS). He believed in his team’s ability to handle everything manually, relying on spreadsheets, emails, and sticky notes to keep track of tests, bugs, and team progress. In fact, Ben's team was even able to allocate the budget for a simple bug-tracking tool this year. So they should be fine now, right? Wrong. Although Ben is a good and hard-working guy, in this article, we explore why you should not be like Ben and invest in a professional TMS before it's too late.

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Stefan Gogoll
Nurlan Suleymanov

The Role of a TMS in QA

Imagine your QA process as a complex puzzle, with each piece representing a crucial aspect of ensuring product quality and reliability. Now, imagine trying to solve that puzzle without a guiding framework or structure. That’s where TMS steps in – it provides the essential framework that holds your QA process together, enabling you to navigate the intricacies of software testing with efficiency and precision. 

At its core, a Test Management System is the central hub for all your QA activities. It provides a unified platform where you can create, organise, execute, and track test cases, ensuring comprehensive test coverage and meticulous documentation of results. Think of it as your QA command centre, empowering you to orchestrate your testing efforts easily. Now, let’s return to Ben’s story, in which he has never used a TMS.

Challenges of the QA process without a TMS

There is an old saying: “If it ain’t broken, don’t fix it.” So you might think, if Ben has been living his life as a QA manager just fine with a manual approach, why should he switch to using a TMS? The problem is the QA industry is rapidly changing. A lack of TMS is causing or will cause challenges for Ben’s team. See if some of these challenges look familiar to you: 

  1. Absence of AI Capabilities: Life without AI in 2024? Hard to imagine. Without AI capabilities, you will lose your opportunity to accelerate testing and eliminate routine. Manual testing processes consume excessive time and are prone to errors. Tasks such as test case prioritisation and defect prediction are labour-intensive. So, Ben’s QA team lacks the speed and precision necessary to meet modern industry demands. If you don’t use a TMS, so is yours.
  2. Lack of Reporting and Dashboards: In today’s data-driven world, lacking reporting and dashboards is like navigating in the dark. Without these tools, you’re left guessing your project’s progress and overall quality. Ben’s team struggles to track test coverage, monitor progress, and identify bottlenecks effectively. They cannot make informed decisions or allocate resources optimally without real-time insights. So, if you don’t want to let your team stumble in the dark, you must embrace a TMS for transparency and visibility, just like Ben should. 
  3. Inadequate Test Case Management: In the age of digital transformation, relying on scattered documents for test case management is like using a map without coordinates. Due to inadequate management practices, Ben’s team struggles with version control issues, duplication, and inconsistency in their test cases. This wastes time and increases the risk of overlooking critical test scenarios. By implementing a TMS, you centralise your test case management, ensuring easy access, version control, and consistency across your QA process. Not using an effective TMS lets your test cases get lost in the shuffle.
  4. Poor Defect Tracking and Management: Every defect left untracked potentially threatens your product’s quality and reputation. Ben’s team faces difficulty tracking and managing defects effectively without a robust system. Defects reported through emails or spreadsheets often lead to delays in resolution and communication gaps. This compromises product quality and erodes customer trust. With a TMS, you gain a centralised defect tracking and management platform, enabling timely resolution and communication and ultimately ensuring a superior product experience for your customers. Don’t let defects slip through the cracks.

How do you face all these challenges altogether? There is a solution that will cover all these needs: aqua cloud. Using aqua cloud, you unlock a world of benefits that revolutionise your QA processes. Experience accelerated AI-powered testing, ensuring faster delivery times and improved product quality. Gain unmatched transparency and visibility with intuitive reporting and dashboards, empowering informed decision-making and resource allocation. Seamlessly synchronise your data processes with smooth integrations, enhancing team collaboration and efficiency. Centralise your test case management for streamlined workflows and improved consistency. With aqua cloud, you can effortlessly track and manage defects, ensuring a superior product experience for your customers.

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Benefits of using a TMS to unlock your potential

Now we know all about Ben’s struggles. If these struggles are too relatable, it is time to switch to using a professional TMS. Still asking why? Let’s talk about what an all-in-one, integrated Test Management System will bring to your table. It’s time to talk about benefits.

1. Elevated insights

Imagine having everything related to your testing in one convenient place, all working together seamlessly. That’s what a TMS offers. With a TMS like aqua cloud, Ben can manage his testing process effortlessly, unlike his previous manual methods. While Ben struggles with scattered documents and using different tools for tasks, companies utilising TMS enjoy a cohesive and well-organized testing environment. From creating tests to tracking results, a unified test system ensures thorough testing coverage and meticulous record-keeping. Companies leveraging TMS benefit from streamlined workflows, improved collaboration, and enhanced productivity, surpassing those like Ben who rely solely on manual approaches.

2. In-depth reporting and smart dashboards

Having a comprehensive view of your testing process at your fingertips, ready whenever needed, is one of the most crucial Test Management System benefits. Unlike Ben’s manual methods, which leave him struggling to keep track of everything with basic reports and no real-time updates, companies using TMS benefit from in-depth reporting and smart dashboards. These tools provide valuable insights into their testing, helping them understand trends, make informed decisions, and drive improvements. With a TMS, like those used by these companies, you can elevate his understanding of your testing process and make better decisions, just like Ben should.

3. AI-Intelligent efficiency

Consider how much easier it would be if your testing process could handle some of the work for you. Yes, we are talking about AI-enhanced automation. But not every TMS in the market offers this. You should choose the best test management solutions, like aqua cloud, that give you the power of AI. Instead of relying solely on human effort, companies using TMS like aqua cloud benefit from AI-enhanced automation. This means repetitive tasks can be automated, and intelligent algorithms can optimise test execution. With AI-enhanced automation, testing cycles will be accelerated, allowing Ben and his team time to focus on more strategic activities. By embracing AI-driven efficiency, you can achieve more in less time, surpassing the limitations of manual approaches.

4. Unified workflow

Seamlessly connecting all your tools and processes can make your work much smoother. That’s the advantage a TMS like aqua cloud brings. Unlike Ben’s fragmented approach, where different tools and systems are used for different tasks, companies using TMS benefit from a unified workflow. Everything from requirement management to defect tracking to test environment management is connected and synchronised within a single platform. With a unified workflow, you can collaborate more efficiently, information flows seamlessly between different stages of the software development lifecycle (SDLC), and there’s no need to waste time switching between multiple tools. By embracing a TMS, you achieve cohesion and efficiency that surpasses the disjointed processes of manual approaches.

Choosing a TMS depends how many manual test cases you have and how much documentation of test cases you need for regulatory compliance.

Anonymous Posted in Quality Assurance Reddit thread, 9 months ago

5. Robust security

Ensuring the security and integrity of your testing environment is crucial for safeguarding sensitive data and maintaining compliance with industry regulations. A modern Test Operations Management System should offer robust security compliance measures to address these concerns. Unlike Ben’s manual methods, which may leave data vulnerable to breaches or non-compliance issues, companies using secure TMS benefit from built-in security features and stringent compliance protocols. This ensures that your testing data remains protected and confidential, reducing the risk of data breaches or regulatory penalties. With tools like aqua cloud, you can trust that your testing environment meets the highest security standards, providing peace of mind and confidence in your QA process.

6. Proactive customer success

One of the biggest headaches Ben has is that he is alone all the time. As a QA manager, he handles everything by himself, affecting his mental health and motivation. But if he switched to a TMS with great customer success, he would never feel alone again in his job. He would always contact the customer support team with any concerns he had. This ensures that any challenges or questions are addressed promptly, allowing teams to stay focused and productive. With TMS, companies can achieve greater success in their testing endeavours, thanks to the ongoing support and assistance provided. But again, not every TMS. You should choose your AI test management tool wisely.

7. Intuitive and customisable interface

Navigating and interacting with your testing platform should be effortless and tailored to your team’s preferences. A TMS like aqua cloud offers an intuitive and customisable interface. Unlike Ben’s struggle with outdated interfaces and limited customisation options, you can enjoy a user-friendly experience that can be personalised to suit your workflows. This intuitive interface enhances user satisfaction and productivity, allowing you to focus on their testing tasks without unnecessary hurdles. It also comes in handy when onboarding new team members. With TMS, companies can effortlessly adapt their testing environment to meet their evolving needs and preferences.

8. AI as your guardian angel

Imagine having a friend alongside you who is ready to help you in all steps of your QA process. A robust TMS will give you exactly that – a QA equivalent of ChatGPT. Having an AI-Copilot can revolutionise your testing process by augmenting human intelligence with machine-driven insights and capabilities. Unlike Ben’s reliance solely on human effort and intuition, you can use AI-driven insights and suggestions to enhance your testing strategies. This creative intelligence lets you explore innovative approaches, identify hidden patterns, and drive product quality and performance breakthroughs. With AI as a co-pilot, companies can unlock new levels of efficiency, innovation, and success in their testing endeavours.

TMS benefits

Is there a solution that provides all these benefits? It may sound too good to be true, but with aqua cloud, it’s a reality. aqua cloud offers a comprehensive solution that addresses every aspect of your testing process. aqua cloud has everything from unified test ecosystems to in-depth reporting, AI-enhanced automation and robust security compliance. By embracing aqua cloud, you can save your test management and strategy from the pitfalls of manual approaches and unlock the full potential of your testing efforts. Say hello to a future of streamlined, efficient testing with aqua cloud.

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Final words: fast forward to Ben’s fate

After contacting us and implementing aqua cloud, Ben’s testing process underwent a remarkable transformation. Gone are the days of scattered documents, manual inefficiencies, and fragmented workflows. With aqua cloud, Ben is free from the headaches of managing his testing process manually. No longer does he struggle to keep track of test cases or juggle multiple tools for different tasks. Instead, he enjoys the seamless management and unified workflow aqua cloud provides. The reporting and dashboards provide valuable insights, enabling him to make data-driven decisions and drive continuous improvement. AI-enhanced automation accelerates testing cycles, allowing Ben and his team to focus on strategic activities. Ben is happy, so are we.

We talk to tens of businesses where people like Ben experience the same daily challenges. And we transform their whole testing process to a new level. Are you ready to join them? Contact us, and let us handle all your headaches for you.

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