What is user acceptance testing (UAT): A complete guide
Best practices Agile
5 mins read
July 21, 2022

What is User Acceptance Testing (UAT): A complete guide

The software testing industry continues to thrive, thanks to increased technology consumption across the globe. Among the most sought-after types of testing in the $40 billion industry is user acceptance testing

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Kirill Chabanov

The software testing industry continues to thrive, thanks to increased technology consumption across the globe. Among the most sought-after types of testing in the $40 billion industry is user acceptance testing. It helps validate whether the built app works as intended and is ready to be rolled out to the market.

What is user acceptance testing?

This involves performing a series of operations on an app after other critical app development procedures, such as system, functional, and integration testing. The evaluation is performed by the end-user or business client, and a UAT testing software. It’s done to verify that the product is in line with the intended use before moving it to the production environment. 

What is its purpose?

The evaluation is geared toward validating the product’s viability in a real-world scenario, depending on the prevailing user needs, specifications, or even preferences. The focus here is usually on user feedback, whether positive or negative, which helps streamline the user experience by reducing the number of pain points when the product is finally deployed. 

The available UAT types

Who performs the evaluation?

It can be performed by two groups of people, including everyday end-users or business clients. For instance, a client might need to test the viability of a commercial app or a custom-built tool before deploying it for real-world applications. Similarly, app developers may avail products to a select group of end-users to gather feedback to streamline user experience before a mass rollout. An issue tracking software is used in this case.

A brief description of the process

Main challenges encountered

User acceptance testing techniques minimise the risks of deploying unreliable products in terms of experience. But since this evaluation is critical and often reliable, it faces several challenges too, including:

  • Poor planning — which can happen when the previous stages of app development took more time than initially intended
  • Wrong choice of participating users – which can mean inaccurate or inconsistent feedback and bug reporting
  • App dependencies — if the product is checked and deployed in the same environment
  • Delays — occurring  due to poor communication lines between the evaluators

Enhance your testing experience with the aqua tool for UA

Among the best practices of user acceptance testing includes leveraging a tool that doesn’t limit your opportunities to enhance your experience, as well as ensuring that you deploy a perfect app product. The aqua tool is ideal for anyone in the testing process, including end-users and internal testers. You can perform your checks around the clock with this tool and generate a visual proof of your bug reports.

This tool allows users to execute a user acceptance testing plan in five easy steps:

  • Set the requirements
  • Communicate with your team to stay on track and monitor progress
  • Validate whether your requirements and business objectives are met
  • Monitor the progress of testing and results with pre-set on your project dashboard or custom reports
  • Resolve any highlighted issues and fix bugs

Conclusion

UAT is a critical phase in app development that any business would want to get right from the word go. Typically, it can help if you look into a relevant user acceptance test plan example and replicate it for your app project, especially if you are doing it for the first time. Alternatively, contact us to get started with the aqua tool for UAT.

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What is a user acceptance test?

User acceptance test is part of the wider effort to verify that software meets the needs of the end-user. It is not necessarily a paid customer: if someone develops custom internal software for a company, the user acceptance testing is performed by employees of that company. 

What are the types of acceptance testing?

Alpha/beta acceptance testing is done in the early stages of developing software to avoid and/or resolve major conceptual flaws. Contract acceptance testing happens at the end of development to see if the software can be handed over to end-users. Sometimes, there is also operational acceptance testing for introducing key new functionality or major overhauls of software that has been in use for a while.

What is the difference between UAT and acceptance testing?

UAT is just the acronym for User Acceptance Testing.

Who is responsible for UAT?

User Acceptance Testing (UAT) is performed by a group of end-users. For B2B solutions, you would usually want both highly experienced personnel with a good understanding of business requirements and regular staff that will be working with your software. It is somewhat similar for B2C solutions, where you need the input of both savvy users and regular customers. 

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