7 secrets to managing your testing process
Best practices Management Agile
7 mins read
December 25, 2023

7 secrets to managing your testing process

The benefits of software development testing go well beyond improved efficiency and decision-making. Quality assurance can also improve organisational effectiveness and strengthen teams, generating financial growth for companies.

Olga Ryan

What are the benefits of software development?

The benefits of software development testing go well beyond improved efficiency and decision-making. Quality assurance can also improve organisational effectiveness and strengthen teams, generating financial growth for companies. But does it mean that the presence of QA itself can enhance the entire work environment for your team or not? Our answer is no — just having it doesn’t mean better efficiency by default. Software testing process optimisation should be one of the priorities in the company on the way to reaching the business-oriented goals we described above.

Managing the testing process can be exhausting. However, we can give a piece of advice on how to exercise testing process optimisation. Here are our seven secrets:

What is a test management process?

Test management is the process of overseeing and controlling all of the testing activities within a project. It’s the backbone of successful software development; as William E. Lewis notes: “Effective test management is the linchpin of successful software development.”

It’s not just about executing tests; it’s about strategising, planning, and adapting. In fact, studies show that up to 30% of a project’s effort is dedicated solely to testing.

For effective test management, you need a well-defined strategy. Tips to manage the testing process involve setting clear objectives, establishing timelines, allocating resources wisely, and creating comprehensive test plans. Communication is key—keeping everyone in the loop ensures smoother execution and quicker issue resolution. Remember, testing is more than just about finding bugs; it’s about ensuring the final product meets user expectations and quality standards.

Planning and Workflow

A confident and determined plan can navigate your team through the whole testing cycle mitigating risks or blurring the final goal. Test planning should include the objectives of necessary tests and a schedule for teams’ test activities to keep identified time frames and assigned roles and tasks to ensure that everyone understands their assignments. Simultaneously, the structured workflow helps your team visualise the process — where you start, what steps you take, and see the final output of all your test efforts.

The implementation of testing workflow managing frequently leads to improved collaboration.

Testing circle


Structured documentation

Documentation helps companies in the long perspective save cost and time on training, onboarding and delegation of upgoing projects to new employees. Another necessity of having documentation is to prevent issues caused by lacking testing or development documentation. Better structured documentation brings more efficiency to your testing process without scattering unnecessary actions.

​​Quality metrics

Clear metrics and benchmarks give you a better understanding of how well your QA processes are managed. Comprehensive test reporting can help determine which metrics to consider and which can be omitted as part of test management. For instance, in aqua ALM, it is possible to compare different metrics in different scenarios, while some test management tools provide only standard report templates. However, if you don’t use them, then you can enter metrics based on your own needs, e.g. rate of delivery, security, reliability, maintainability, and performance efficiency.

aqua ALM available report formats

Automation optimisation

You can endlessly sing the praises of test automation, and still, it will not be enough. Automation is getting better and more efficient every year, tests are more accurate, and the presence of machine learning elements allows you to expand the possibilities of such testing to the point of being backless. It is clear that even small enterprises with a couple of testers on staff sooner or later come to automation. Using a simple web automated testing tool can be a significant breakthrough towards efficiency.

Acceptance testing

More often than not, novice testers follow standard test scenarios and sometimes rely on them too much. Unfortunately, it is impossible to predict all scenarios, and this leads to the fact that bugs remain in the code. Therefore, involving end-users in the final stage of development can be crucial for the product’s release. This not only helps to identify defects but also to create new templates for test scenarios.

Among other things, acceptance testing helps determine how your product meets the requirements of regulators. Having test management software for regulated industries in your QA management can also contribute to regulatory compliance.

Zero-tolerance to disrespect

Delegate, involve, respect and distribute — these four words perfectly describe the approach to improving the working environment. A relaxed work environment helps enhance the quality of life of employees and significantly improves your QA. Involving testers in work outside of their occupation helps them feel their importance to the company.

Respecting the QA team reduces the risk of missing bugs in the code, as testers are more meticulous about business. Moreover, the proper distribution of roles and tasks — then everyone knows their area of ​​responsibility and can guarantee the result.

Switching to a shift-left approach

Last but not least, we’ve put on a shift-left approach. Introducing QA in the early stages of development significantly reduces the cost of fixing bugs if they are discovered later. It also helps track common mistakes that are repeated from project to project and prevent their occurrence in the future. This approach should also include more frequent testing, regular requirements reviews, encouraging communication between departments, and process automation.

Cost of a bug fix

Why is test management important?

What’s the importance of test management in the grand software development scheme? 

Test management is the backbone of QA, providing a structured framework to oversee, organise, and execute testing processes within a project. With strong management, you ensure a systematic approach to identifying defects, assessing risks, and validating the functionality of software products. If you neglect this organised oversight and allow chaos in the process, the likelihood of missing critical issues increases, potentially leading to software failure upon deployment. 

To manage the test process effectively, you must strategically orchestrate the entire testing phase. It helps maintain quality standards, meet user requirements, and deliver a robust, reliable product. By having a well-managed testing process, you can track progress, identify bottlenecks, and make informed decisions to mitigate risks, ultimately contributing to the success of the overall development lifecycle.


Managing the testing workflow is a very individual instance for companies. There can be no universal tips on whether all seven listed secrets will work or only one. Anyway, your test management will only be effective if you build it on your company’s needs and apply advanced management methods. However, these seven ways to improve your test management are today’s most popular and in-demand methods.

To sum it up, with proper management of test processes in place, QA teams can perform tasks with more confidence and pride and, as a result, collaborate more effectively.

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What is the test management process in software testing?

Test management refers to the systematisation of quality assurance activities to deliver highly polished software.

How to manage a testing process?

Testing process is usually managed by test management solutions such as aqua. They are used for planning, execution, and reporting. 

What are the principles of testing?

Testing shows defects not the lack of defects; it is impossible to cover all scenarios; test early; prioritise most bug-prone modules; develop new tests for new features; apply context; remember that bug-free software is useless if it doesn’t meet business requirements. 

What is the main purpose of test management?

Test management allocates and optimises the quality assurance resources you have to get the best software possible. The flaws that you will have no time to fix should not interfere with key functionality, and that’s where the prioritisation part of test management kicks in. 

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