Daily standups in QA teams
Best practices Management
8 mins read
January 2, 2024

Daily standups in QA teams: Do you need them?

A separate daily standup in QA teams may sound ludicrous but Agile practices have long spread beyond software developers. I, however, believe that there is a different way to improve the testersā€™ output than making them talk to each other every day.

photo
Denis Matusovskiy

Why would you need testing team standups?

Here are the main reasons to hold a dedicated test team standup:

  • Daily standups make it easier to keep a horizontal hierarchy. For a new team member, it can be daunting to ask or keep asking for advice from senior colleagues. After all, they probably have their important things to do while youā€™re asking things that would seem basic to them. There will definitely be some anxiety that could affect the testerā€™s work and would certainly affect their mood.

    The format of standups, however, puts everyone in the same position. All members of the team share what they did yesterday and what is their plan for today. People mention setbacks and take the opportunity for a quick question to a colleague. You get to hear fellow employees give a status update toward a common goal ā€” not see a boss request a report from their subordinates.Ā 
  • Public status updates boost QA creativity. Software testing requires both an analytical foundation and a keen mind to tackle issues. Just speaking about a bug that youā€™re struggling to pinpoint can give you a new perspective. The input of colleagues during or after the meeting could help you where documentation or internet wonā€™t. Facilitate collaboration of ingenious testers, as thatā€™s how you build an effective QA team.Ā 
  • Standups provide a sense of progression. The regular Agile cycle of two weeks is a long time to see the fruits of your labor. There is one more pitfall: some features take longer than a sprint, which means there absolutely will be dull(er) releases. Verifying a bug fix for a minor issue can feel like an inconsequential work time.
    On the other hand, daily standups start at how things were yesterday, continue with where you left them off by evening, and finish with plans for today. In just a couple of minutes, everyone gets to look at three different timeline points of their workload. That feels like progress even when there is actually very little progress.

Why hold daily QA standups

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Are there any arguments against standups in the QA team?

You wonā€™t find many companies praising their QA standups, and here are a couple of ideas why:Ā 

  • Time and redundancy are the main reasons why you may not want to hold QA-exclusive standups. Even just 15 or 20 minutes is a noticeable chunk of an 8-hour workday. That is at least 2.5 hours per sprint that could have been spent on ā€œactual workā€ instead ā€” and youā€™re attending the regular standup for the Agile team anyway!

    Redundancy is a case-by-case matter. The time concern, however, can be addressed with a different approach to QA planning. Our advice: donā€™t fill everyoneā€™s calendar with 7.5 hours of tasks per day.

    Instead, estimate all tickets and try more conservative scheduling, e.g. assigning everyone no more than 6 hours/day of tickets from the task tracker. This will leave some time for other activities that your team has to do anyway, and you could find room for a QA standup as well.Ā 
  • Testing standups miss the point of Agile. One of its key benefits is putting everyone in the same boat to improve communication across the deck. In that sense, QA-exclusive meetings are just a form of addressing everyday routine rather than a genuine Agile standup.Ā 
  • QA standups can be excessive. Testing teams are often small, and that commonly means little interaction between testers. If your job seldom overlaps with that other testers do, this meme may very well apply.

This meeting could have been en email

Why not to hold daily QA standups

A better way to promote communication

QA standups may or may not work for your team. We could, however, all benefit from reaching the eluding goal of better communication. Why not start with daily standups for blocker-resolving squads?

Late in 2022, we decided to upgrade all fonts across the website for our aqua testing tool. This seemed like an easily scalable task: pick the font, choose letter sizes, and apply the new font to all website pages. Alas, like most simple things in life, this got complicated.

After some trial and error, we realised that all pages will need to be redesigned with the new fonts in mind. That also meant a lot of manual effort for the development team to reimplement the new pages. The worst part is we couldnā€™t continue to expand the website until the font endeavour was completed. Otherwise, any new page would have to be implemented and then upgraded in a very short time span.Ā 

All these unpleasant discoveries created a whole new scope for the kind of overhaul that most team members havenā€™t experienced. There is a lot of somewhat new work that blocks any other work. Regular communication is not made for Design, Marketing, Development, and QA tackling a colossal effort of redoing the entire website.Ā 

So, we started to hold daily meetings for this now-painstaking effort of updating fonts across the website. These meetings encouraged regular status updates but more importantly helped address blockers very quickly. Here are the things that we achieved with these meetings:

  • Develop the task-specific format for the Designā†’Development page handover
  • Find a way to isolate the font update effort from the implementation of new pages
  • Optimise the interaction with QA to quickly validate pages with upgraded fonts

These situational standups allowed us to drastically reduce lead time for a task that got out of hand. We have now finished the fonts update and are still on track for a few exciting feature launches.Ā 

aqua milestones crisis management standups

Conclusion

Daily standups in QA have a variety of benefits as long as they fit your team. They work best for larger QA teams, especially with fewer senior employees and new people coming in. If you are experiencing a major bottleneck that involves QA, cross-team daily standups will be a better solution.

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FAQ
What are stand-ups for agile teams?

Standups are daily meetings of Agile team members. Everyone briefly shares their progress, raises any blockers, and communicates the plan for the day.Ā 

What is the purpose of standups?

Standup meetings help Agile teams spot and address bottlenecks in a matter of hours. The straightforward value of getting a status update helps too, especially for teams on short release cycles.Ā 

What do you say in a stand-up meeting as a tester?

Ideally, you should share your progress in an encouraging and/or actionable way. If you are struggling to isolate an issue, ask the team to share their thoughts after the meeting. If you need a dev to get onto a bug fix for an issue that you discovered, give them a nudge. If you have any context or pointers for other team members, do share these.Ā 

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