black box testing
Best practices Management Agile
24 mins read
October 28, 2024

What is Black Box Testing and Why Does It Matter?

Imagine this: youā€™ve just joined a QA team, and tomorrow the team is releasing a brand-new feature for the companyā€™s mobile app. Youā€™ve got a pile of test cases to run and no time to familiarise yourself with how the app was built. How are you supposed to check that everything works if you donā€™t know whatā€™s inside or how the code was written? Well, hereā€™s the good news: you donā€™t need to. Thatā€™s where black box testing comes in. Itā€™s a method that lets you test software without needing to understand its internal code. But what exactly does this mean? Why is it called ā€œblack boxā€? And how can it simplify this testing process? Letā€™s dive in to uncover all that black box testing has to offer.

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Robert Weingartz
Nurlan Suleymanov

What is Black Box Testing?

So, what is black box testing?

Black box testing is a method where you evaluate a systemā€™s functionality by focusing solely on the inputs and expected outputs, without knowing or seeing the internal code or architecture.

In other words, you test the software from a user’s perspective, ensuring it behaves correctly based on the requirements. You donā€™t need to understand how the system is built or how it processes dataā€”your job is to verify that it delivers the right results when given specific inputs.

Black box testing doesnā€™t involve reviewing the code, checking internal workflows, or debugging logic. You arenā€™t concerned with how the system achieves its results, only that it does so correctly and consistently from the outside. That is also what separates black box testing from white box and grey box testing, which we will explain further in the upcoming sections.

Types of Black Box Testing

Black box testing can be applied to various testing types, each focusing on different aspects of software functionality. In general, when you donā€™t delve into the inner workings of the code, you can consider your method black box. Letā€™s focus on each one of them separately and why they are black box.

Functional Testing

The first testing type on our list is functional testing. It checks if the software performs according to its requirements. You input data and verify whether the output matches what was expected. Itā€™s about ensuring each feature works as intended.

Why itā€™s black box: Here, you focus only on whether the software delivers the correct result based on the input. You donā€™t need to understand how it processes that input behind the scenes.

Non-Functional Testing

Now, non-functional testing comes into play. Itā€™s all about how the software behaves under different conditions. This includes:Ā 

  • Performance testingĀ 
  • Load testingĀ 
  • Security testing
  • Usability testing

All of these ensure the system operates effectively beyond just functionality.

Why itā€™s black box: Youā€™re testing the systemā€™s behavior (like speed or security) without looking at its inner workings. Youā€™re observing the outcome, not the process that produces it.

Regression Testing

Another key black box type is regression testing. It involves re-running tests to make sure recent changes havenā€™t broken anything. You verify that everything still functions correctly after updates or bug fixes.

Why itā€™s black box: Although youā€™re testing after changes, youā€™re not analysing the modifications themselves. You focus solely on whether the systemā€™s output is consistent with previous results.

Smoke Testing

Smoke testing is another important type. Itā€™s a high-level test to check if the critical functionalities of a software build are working. Itā€™s often your first round of testing after a new version is delivered.

Why itā€™s black box: In smoke testing, youā€™re simply confirming that the main features work as expected. Again, you donā€™t dive into the code or implementation details.

User Acceptance Testing (UAT)

Finally, we have user acceptance testing. In this stage, real users test the software to ensure it meets their needs and requirements. Itā€™s often the last phase before a product goes live.

Why itā€™s black box: Users focus on whether the system works for them in real-world scenarios, without any concern for how the system achieves those outcomes internally. Itā€™s purely about functionality from the userā€™s point of view.Ā 

As you can see, different black box testing types focus on ensuring that software performs as expected, without getting involved with the code. However, managing and organising all these testing efforts can quickly become overwhelming, especially when you deal with multiple testing types like regression or smoke testing. This is where a Test Management System (TMS) becomes indispensable. Having a test management tool by your side helps you centralise and streamline your testing efforts, ensure full traceability, and minimise the risk of errors slipping through the cracks.

aqua cloud, an AI powered TMS, takes black box testing to the next level by offering a comprehensive solution. Its AI-driven capabilities enable you to automate the creation of test cases based on functional requirements, ensuring 100% coverage while allowing your team to focus on critical areas of the software. In aquaā€™s centralised hub, you will be able to trace every single test to its requirements, no matter manual or automated. aquaā€™s integrations with tools like Jira, Jenkins and Azure DevOps deliver seamless project management, enabling you to track and resolve issues identified during black box testing efficiently. Furthermore, 1-click bug recording with Capture empowers you to document defects quickly and accurately, ensuring that no critical functionality is overlooked. With aqua cloud, you can take away the pain of black box testing and elevate the overall quality of your software.

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Black Box Testing Techniques

Enough with the types, letā€™s dive into the techniques of black box testing.

Understanding these black box testing techniques will help you create effective test cases and identify different kinds of defects.

Equivalence Partitioning

Equivalence partitioning allows you to divide input data into distinct groups, known as equivalence classes. Each class represents inputs that should exhibit similar behaviour when processed by the software. The main goal here is to reduce the number of test cases while ensuring comprehensive coverage.Ā 

To achieve this, you identify valid and invalid input ranges and create classes based on expected behaviour. For example, when testing an age input field with valid entries ranging from 18 to 65, you could create classes for:Ā 

  • Valid ages (18-65)
  • Invalid ages below 18
  • Invalid ages above 65Ā 

By selecting values from each class, you can effectively cover the necessary testing scenarios.

Boundary Value Analysis

Boundary value analysis is crucial for focusing on the limits of input data ranges, as bugs often occur at these critical edges. Your main goal with this technique is to identify defects that may appear at boundary conditions.Ā 

You can achieve this by testing values right at the boundaries and including those just below and above the minimum and maximum values. Continuing with the age example, you would test values such as:Ā 

  • 17 (just below the minimum)Ā 
  • 18 (the minimum valid)Ā 
  • 65 (the maximum valid)
  • 66 (just above the maximum).Ā 

With this method, you catch edge-case bugs that could impact user experience.

Decision Table Testing

Decision table testing is particularly useful when dealing with software that has multiple conditions and rules. It helps you structure how different inputs lead to various outcomes. The main goal of this technique is to ensure that all possible combinations of inputs are accounted for.Ā 

You can achieve this by creating a decision table that outlines the conditions and their corresponding expected results.Ā 

For instance, letā€™s take a discount system where customer type (new or returning) and purchase amount (low or high) dictate the discount rate. Your table would allow you to check every combination. This way, you donā€™t miss any scenarios that could affect the softwareā€™s logic.

State Transition Testing

State transition testing evaluates how your system behaves as it transitions from one state to another. Your main goal here with this black box testing technique is to uncover issues related to state changes.Ā 

You can achieve this by identifying different states, such as:Ā 

  • “Active”Ā 
  • “Suspended”
  • “Deactivated,”Ā 

And then simulating inputs that trigger these transitions.Ā 

For example, testing how a user account behaves during login attempts can help you with these:Ā 

  • See if the system allows access when the account is active
  • Appropriately restrict access when suspended.Ā 

This technique helps ensure that the software reacts correctly to user inputs and events.

Error Guessing

Error guessing relies on your intuition and experience as a QA professional. The main goal is to identify defects by targeting areas of the software that are likely to contain errors.Ā 

You can achieve this by using your knowledge of common past issues to create test cases aimed at high-risk areas. For instance, if you know that a specific function tends to malfunction with special characters, you might test it with inputs like @, #, or spaces.Ā 

This way, you can use your expertise to find bugs that might not be caught through more structured testing techniques.

These techniques, if used effectively, can transform your black box testing efforts.Ā 

Now, knowing the different types and essential black box testing techniques, how do you perform black box testing?Ā 

How to Perform Black Box Testing

To effectively perform black box testing, follow these key steps:

  1. Review Specifications: Begin by examining the software requirements and specifications in detail. Understand the functionality and expected user interactions to establish a clear testing direction.
  2. Identify Input and Output Scenarios: Focus on identifying various input scenarios based on the specifications. This includes both valid and invalid inputs. Your goal is to cover all possible user interactions to evaluate the software’s behaviour.
  3. Create Test Cases: Develop test cases that specify inputs, actions, and expected outputs. Ensure that each test case aligns with the functionality described in the requirements. Group similar test cases into equivalence classes to optimize your testing process.
  4. Prioritise Boundary Values: Pay special attention to boundary values, as many defects occur at the limits of input ranges. Create additional test cases that specifically target these boundary conditions.
  5. Execute Tests Without Code Knowledge: Conduct tests based on the defined test cases without delving into the internal code or architecture. This emphasizes the black-box nature of the testing, focusing solely on the system’s behaviour from a user’s perspective.
  6. Log and Document Results: Carefully document the outcomes of each test case, noting any discrepancies between expected and actual results. This documentation is critical for tracking defects and understanding software behaviour.
  7. Retest After Fixes: Once defects are addressed, retest the affected areas to validate that the issues have been resolved and that the software behaves as expected.

Black box testing examples

There are several tools that will help you with most of these steps, although in some of them, you need to use manual effort and your intuition for superior results. Letā€™s give you a short list of these tools.

Tools for Black Box Testing

Here is the list of top testing help streamline black box testing:Ā 

  1. aqua cloud is your ultimate black box testing tool, an AI-powered solution designed to enhance the efficiency of your black box testing efforts. With its AI-powered test case generation, you can effortlessly create diverse and comprehensive test scenarios based on your specifications, ensuring full coverage of input and output scenarios. Additionally, you can generate realistic test data and requirements, further ensuring that your black box testing reflects real-world user interactions. The platformā€™s intuitive interface simplifies the process of managing and executing test cases, allowing your team to focus on what truly matters. Moreover, aqua cloudā€™s seamless integration with project management tools ensures that all test results are carefully logged and tracked, making it easier to retest after fixes and maintain a robust testing workflow. With 100% coverage and traceability, you will have full control over your black box testing efforts. So what are you waiting for?

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2. Postman: A widely used tool for API testing, offering a user-friendly interface for creating and executing requests. However, it requires additional tools and integrations for comprehensive testing.

3. SoapUI: A popular choice for testing SOAP and REST web services, allowing for extensive testing with built-in reporting features. The downside is, it presents a learning curve for new users.

4. Ranorex: A comprehensive tool for desktop, web, and mobile applications that supports various technologies and integrates well with CI/CD pipelines, although it might not give what you need as a standalone solution. You can use aquaā€™s Ranorex integration for a thorough experience.Ā 

5. JMeter: Primarily known for performance and load testing, JMeter can also be used for functional testing, providing powerful load simulation. However, its interface is less intuitive for those focusing solely on functional tests.

These tools, especially aqua cloud will guide you through your black box testing journey and will simplify your testing process for more efficient and reliable results.

Example of Black Box Testing

Imagine testing an online shopping cart.

As already mentioned a few times in this guide, as a tester, your focus is solely on the functionality, not the underlying code. Hereā€™s what you should do:

  1. Input Various Items: You start by adding different products to the cart.
  2. Verify Calculations: Check if the total price is calculated correctly.
  3. Apply Discounts: Test how discounts are applied to the cart.
  4. Test Payment Methods: Experiment with different payment options to ensure they work smoothly.

If the software responds as expected throughout these steps, the test is successful. However, if something doesnā€™t work correctly, you need further investigation to identify the issue.

In this scenario, you’re concerned with the inputs (like adding items and applying discounts) and the outputs (such as the total price and successful payment). So you donā€™t need to understand how the backend processes these actions.

For your better understanding: In different examples, it would be adding items for input, calculating the total price for output, and applying discounts for input and successful payment for output.

Now that you know the practical, real-world example too, letā€™s focus on the pros and cons of black box testing and how you can leverage it by combining it with other techniques.

Pros of Black Box Testing

There are several benefits of black box testing, including:

  • Unbiased Testing: With no knowledge of the internal codebase, you ensure an unbiased approach.
  • End-User Focus: You do the testing from the end userā€™s perspective, ensuring that the software behaves as expected.
  • Versatile Testing: You can use it for both functional and nonfunctional testing.
  • Easy to Learn: You do not need deep technical knowledge of the softwareā€™s internal workings.

Cons of Black Box Testing

  • Limited Coverage: Without insight into the code, you can miss some defects in internal logic.
  • Difficult to Identify Specific Bugs: Itā€™s challenging to pinpoint the root cause of an issue without access to the code.
  • Inefficient for Complex Applications: Complex systems with many states require more exhaustive testing, which you canā€™t perform with the black box method.
  • Test Case Design: Creating test cases without detailed knowledge of the system is time-consuming.

Best Practices of Black Box Testing

As with every testing method, black box testing also has some best practices you should follow:Ā 

  • Understand Requirements: Thoroughly review the softwareā€™s requirements before designing test cases. It will guarantee comprehensive coverage.
  • Use AI-powered, Automation Tools: Utilise tools like aqua cloud and Selenium, (or aquaā€™s integration with Selenium) to automate repetitive tasks. This way, youā€™ll increase efficiency and overall test coverage.
  • Focus on User Scenarios: Simulate real-world user scenarios to ensure the software behaves correctly under practical conditions.
  • Perform Both Functional and Nonfunctional Testing: Cover all aspects of the software, including performance and usability, to ensure optimal functionality.
  • Run Regular Regression Testing: Test previously verified areas after updates to catch any defects that might have been introduced.

These best practices will help you with comprehensive black box testing, but is black box testing itself a comprehensive, standalone approach? Letā€™s touch this shortly.

Combining Black Box and White Box Testing

While black box testing is a great way to ensure that software functions as intended from the user’s perspective, it often isn’t enough on its own. It wonā€™t reveal any issues with how the login logic is implemented behind the scenes.

Thatā€™s where white box testing comes into play. White box testing focuses on the internal logic and structure of the code. Think of it as looking under the hood of a car to see how everything operates.Ā 

For example, a developer might write unit tests to verify that a specific function behaves correctly with different inputs. With white box method, you can catch bugs that black box testing might miss. Youā€™ll ensure that the software not only works as expected but also has a solid foundation.

Because each testing method has its strengths, many teams combine black box and white box testing for a comprehensive approach. By using both methods, you can ensure user-facing functionality is seamless while also validating that the internal workings of the software are robust and error-free.

QA here: the difference is your level of understanding of how a system works. A system, any system, has Inputs and Outputs. You put a coin in a vending machine, press a button and a soda can drops from the machine. This is black box (sometimes literally, since the machines are black) testing. You don't know what is going on inside. However, you know that you have to place a particular Input (coin/s) into a certain place and expect an Outcome (soda can). The white box (also called glass box) testing is when you open the front of the vending machine and look inside, then insert the coin, and see the whole proceed of dispensing the can.

Sen7Inel Reddit

Grey Box Testing

Grey box testing is a hybrid approach that blends elements of both black box and white box testing. Testers have limited knowledge of the internal workings of the software but still focus primarily on input/output behaviour. With this approach, you can help identify defects in both the internal code and external functionality.

In summary, while black box testing is excellent for assessing user experiences, especially in scenarios like API testing, and white box testing provides insight into code quality, grey box testing fills in the gaps.

Conclusion

As you saw in this guide, black box testing is a critical aspect of ensuring software quality from an end-user perspective. It helps identify functional and non-functional defects without requiring detailed knowledge of the internal code. By combining black box testing with other testing approaches and using tools like aqua cloud, you can ensure thorough, efficient testing that delivers high-quality software to end users.

With aquaā€™s central repository, you can combine all your manual and automated tests in one place. aquaā€™s AI helps you generate test cases, test data and requirements within 3 clicks, saving you 97% of time and manual effort. With project management and automation integrations like Jira, Jenkins, Selenium, Ranorex, etc., you will carefully log and track your black box testing efforts. One-click bug-recording integration Capture will be a perfect addition to your reporting, while 100% traceability and test coverage will keep you up-to-date on your black box testing efforts.

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